Privacy Policy

Last Updated: September 8, 2026

PCS Air Conditioning SoCal respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting service, scheduling an appointment, communicating with our team, or using our services.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you.

1. Information We Collect

We may collect information you voluntarily provide, including:

First and last name
Email address
Phone number
Service or property address
ZIP code
Information about your heating or air conditioning needs
Appointment and scheduling information
Messages submitted through forms or chat
Payment or transaction information when applicable

We may also automatically collect certain website information, including browser type, device information, IP address, pages visited, referral source, and general website activity.

2. How We Use Your Information

PCS Air Conditioning SoCal may use information collected to:

Respond to questions and service requests
Schedule and manage HVAC appointments
Provide estimates and service information
Communicate about appointments and service updates
Provide customer support
Process transactions when applicable
Maintain customer and service records
Improve our website, services, and customer experience
Protect against fraud, misuse, or unauthorized activity
Meet legal and regulatory requirements

3. SMS and Text Messaging Privacy

Customers may voluntarily opt in to receive transactional or informational text messages from PCS Air Conditioning SoCal regarding appointment scheduling, service updates, estimates, and customer care.

Message frequency varies. Message and data rates may apply.

Customers may reply STOP at any time to opt out of text messages or HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing goods or services.

Mobile Information and SMS Consent

PCS Air Conditioning SoCal does not sell, rent, share, or provide mobile phone numbers, SMS opt-in information, or messaging consent to third parties or affiliates for marketing or promotional purposes.

All categories described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for their marketing or promotional purposes.

Mobile information may only be provided to service providers when necessary to operate and deliver our messaging services or as required by law. Such service providers may not use SMS opt-in information for their own marketing or promotional purposes.

4. How We Share Information

We may use trusted service providers to help operate our website and business, including:

Website hosting and technology providers
Scheduling and customer-management platforms
Payment processors
Communication providers
Analytics and website-performance services
Contractors or vendors necessary to provide requested services

These providers may receive information only when reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, court order, regulatory requirement, or when necessary to protect our rights, customers, employees, or property.

SMS opt-in consent and mobile phone numbers are excluded from sharing with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate website features, remember visitor preferences, understand website traffic and usage, measure advertising performance, and improve the customer experience.

Your browser may allow you to limit or disable cookies. Certain website features may not function properly if cookies are disabled.

6. Advertising and Analytics

We may use services such as Google Analytics, Google Ads, or similar advertising and analytics platforms to understand website activity and measure advertising performance.

These services may use cookies or similar technologies according to their own privacy policies.

We do not provide SMS messaging consent information to advertising platforms for their own marketing purposes.

7. Data Security

We use reasonable administrative and technical measures intended to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce agreements.

9. California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending on the circumstances, these rights may include the ability to:

Request information about personal information collected
Request access to certain personal information
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of certain sales or sharing of personal information
Receive equal service without unlawful discrimination for exercising privacy rights

PCS Air Conditioning SoCal does not sell SMS opt-in consent information or mobile phone numbers for marketing or promotional purposes.

10. Children's Privacy

Our website and HVAC services are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.

11. Third-Party Links

Our website may contain links to third-party websites or services.

PCS Air Conditioning SoCal is not responsible for the privacy practices, security, or content of third-party websites. Please review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

PCS Air Conditioning SoCal may update this Privacy Policy periodically to reflect changes in our business practices, website, services, or legal requirements.

Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

PCS Air Conditioning SoCal
1314 W Florida Ave E
Hemet, CA 92543
Phone: (951) 336-8220
Website: https://www.pcsairconditioningsocal.com/